Edit and Refresh is an op shop in Surfers Paradise, Queensland.
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“LOVE this store, fabulously curated clothing and very reasonable prices. Sylvia was so helpful and lovely. Will definitely be back for my next event :)”
“Sylvia was just lovely to meet & talk through my items I’m looking to consign. Immediately the tension in my shoulders dropped and I knew she was the one whom can help with the moving from my larger wardrobe into a smaller one. Giving me an opportunity to let go with love some items I know are best enjoyed by someone else than collecting dust in my cupboard. Looking forward to meeting again next week and looking at bringing in some items. I feel it’s just the start of a beautiful friendship. Thank you Designer + Resale, looking forward to working with you. Husby is thrilled ;)”
“Beautiful designer clothing at ridiculously exorbitant prices. I'd say prices are about double what you'd reasonably expect at a preloved store (I've shopped preloved almost exclusively for twenty years so have a good read of what prices should be). My main gripe about this store isn't just the prices but because my instore experience was so unpleasant for two reasons. Firstly, the store manager didn't even notice I'd entered despite there being only one other person there. I was invisible! Secondly, she conducted a conversation the ENTIRE time I was instore with a new consignor about how it works when you bring clothing into the store to be sold. This conversation started off a bit tetchy and became more intense and less pleasant as it wore on, which was for many minutes - I looked at every rack and set of shelves and still they talked and bickered about how it worked with the consignor asking what seemed to me fairly reasonable questions and the store manager digging her heels in and basically telling her that she either did it this way -- "because I can't do it any other way and I've been doing this for 14 years" - or to take her stuff and go away. I didn't need or want to hear ANY of this, it was most unpleasant, there was no music or any other distraction, just this rather nasty conversation to listen to. I'm a business coach and I thought to myself, this store owner has so many choices about how she handles this aspect of her business, and THIS is how she's doing it?? Wow, 14 years of this - get some help on how to manage this part of a consignment store more efficiently. So for me, not a nice place to shop, and I certainly wouldn't be going back.”
“Went to their new little store next to the jewelry shop on Chevron, the owner was chatting away with her new staff running the new venue...i walked in, no hello...nothing...they both couldnt care less...a joke! Plus their conversation should have been kept private...”
“Great curation! I love that prices start from $10 and go all the way up the thousands. It means that there's something for everyone. The lady gave me extra off the silk skirt I bought, which was appreciated. I thoroughly enjoyed my time sifting through all the pieces at the store.”
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