Recycled Rags Emporium is an op shop in Neutral Bay, New South Wales.
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“I stumbled on The Real Recycled shop on a recent Sydney trip and discovered how amazing it is. The quality of the products Suzette sells is amazing and at great prices, but it is her amazing service that set her apart. She provides clients with real individual service, taking the time to give you the full information of products, and her layby service is fantastic. I highly recommend The Real Recycled shop. Thanks aga for your amaz service”
“Found an absolute unicorn in this store last month. Owner was completely upfront about provenance. Buyer beware, in saying that scored an authentic CD handbag for a steal. Unavailable in Australia at Christmas but original owner selling on consignment from Dubai. Highly recommend.”
“SELLERS & BUYERS BEWARE This is not an ethical business. Suzette lied several times about transferring funds owed to me - initially she said she would pay as the goods were sold, then she said she would transfer funds when I came into store to collect remaining items, then she said by 6 pm that night, I only received a fraction of what was owed the next day when I said I’d have to involve police. She undersells or keeps items herself - there is no evidence of receipt to customer so you can not verify amount paid. Suzette listed my MauriceLacoix watch with certificate of authenticity & new battery for $395 Suzette paid me $90 (apparently sold (or kept it )for $180 without discussing discount with me) I suggested if she undersells she ought to wear the discount. The returned goods were scrunched up in 2 bin liners. I asked her twice if she was sure all items were accounted for especially Mont Blanc wallets she said yes. More fool me I trusted her. When I got home there were 9 items missing including the Mont Blanc . Again she is not to be trusted. I had to return to store (40 min drive) next day to collect my items. I asked for Suzette for her ABN due to dodgy accounts/GST- she promised to txt it to me that day as it is not displayed in store. This was never sent, another lie. No GST , duplicate book accounting. No receipts. Why is she exempt? When I called her on her lies and fir keeping the money she owed me, instead of having integrity and apologising she said I was a nasty person ! #ATO #Department of Fair Trading”
“I have only purchased online with zero issues.. I have only had lovely and kind words from the owner. And above and beyond customer service. But I do live in Brisbane so I haven't been into the shop. But when I go on my next trip I do hope to visit.. The owner seems very passionate about her small business and I like to support local small business. So happy to shop here..”
“I had a brilliant experience here and was surprised to see the negative comments. I went on a Sunday, the lady working was extremely helpful and polite, she was not pushy and listened to what I wanted / was looking for. I don't buy my luxury labels 2nd hand so my purchases were general items, all great quality and at a great price that a wear all the time. I'm sorry to hear seller's have had a bad experience, hopefully that has changed as I really loved this shop and have told all of my friends about it. I'm going back tomorrow!”
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