Salvos Stores Fitzroy

“This op shop has significantly improved in the last 6 months. Much better stock turn over, better quality clothes and good low prices! They also have a great selection of books!”

“Love this place and the store manager Leesnne deserves a raise”

“This is a large Salvos store with a great selection of reasonably priced items — staff are also friendly and approachable ☺️”

“Words cannot express how deeply infuriated and disappointed I was by my experience at Salvos this morning. I've been on the lookout for a pair of work boots for an upcoming job, so naturally was thrilled to see a well-worn but very wearable pair of leather Timberlands in the shoe section. They were a perfect fit. Excited about my lucky find, I approached the counter to purchase the boots. The volunteer who served me, unfortunately, took it upon herself to deem the boots too worn to sell! I reassured her that I wasn't concerned about the wear and tear and would gladly take the shoes in their present condition. They were very wearable (I tried them on), so I wasn't concerned with the rough aesthetic. The lady then took the boots out the back to 'ask the manager'. She returned empty-handed to explain to me that she wasn't allowed to sell the boots as it was an 'OHS concern.' Beyond that, she claimed the issue was for her to SELL the boots, not for me to wear them. Completely, utterly absurd. I reassured her that I was CONTENT with the state of the boots, that I liked them, that they fit me perfectly and I would gladly buy them. She wasn't budging. Seeing that the woman wasn't interested in a conversation or a rational discussion, I departed in disgust. After simmering on the situation for some time, I returned to the store to speak with the manager. She informed me that the boots had been thrown IN THE BIN, and that since I'd left, the bins had been collected by the council. The high-quality leather boots were currently en route to landfill. Seeing my devastation at the news, the manager thought it warranted to interject with "Well, they weren't your boots - they were ours." A lovely comment. She went on to tell me that they're not able to sell anything which is ripped, dirty or damaged in any way. I responded by asking her whether or not she thought someone in challenging circumstances in need of footwear would turn down a pair of shoes because they had dirt on them. She responded "Actually, they would!" Another beautiful quote. I then asked whether I could see some policy documentation which states clearly that it would have been illegal to sell me the boots. She denied my request stating that she didn't need to show me anything. If you wanted proof that the Idiocracy is real, look no further. Even IF it was illegal for those shoes to be sold, could they not have been given away? Apparently, it makes more sense for them to go to landfill rather than to a young person with meagre means. Are these the altruistic principles of Salvos on display? Perhaps times have changed, and SALVOS is now more concerned with profiteering rather than helping those in need. Both the volunteer who served me and the manager should be deeply ashamed. I mean DEEPLY ashamed. Rant over.”

“Big salvos store, plenty of stuff, washing machines and electricals available, several book shelves, parking available at the back,lots of shoes”