Salvos Stores Thomastown

“Great shop , staff are very nice”

“My toddler and I had an amazing experience here ! The staff were super friendly and welcoming. I also found some great bargains here especially in the men’s section. I absolutely love it here and would definitely becoming back again.”

“It is ok, lots of things. good prices. New pair of pillows $15 I didn't find what I was looking for I'm more of a garden ornaments collector :) Their clothes 2/10 Shop 6/10 Service 8/10 Location is perfect next to MacDonald & Pet Store & Baby Bunnings & Good guys and more shop across the road (eg) Havey Norman”

“Made an online order of only 5 baby items. Got an email 4 days later saying my order had been shipped, 2-3 days after that I get an email from the store saying my order couldn't be completed as some items are now unavailable. Confused by this I emailed back and was told that customers had purchased some of the items I wanted so clearly the items hadn't been shipped yet. A week after the purchase the store emailed and said my order minus the items customers had purchased had been shipped and apparently left the store. Over a week after my order had been apparently shipped and I am still waiting for an update on the tracking as it still says 'waiting to be picked up'. I will avoid this store in future as they cant even organise a simple order. I'm confused how an order is made an apparently shipped but items are still available for customers to purchase days after my order. I often buy online and have never had this issue before until now. I don't trust this store.”

“My mother passed away in January. I have been donating to this store on a regular basis, and up until yesterday I haven’t had an issue. I placed two bags of books into the donation bin out the front. I then went inside the store to ask where the other bin was as I had more books and dvd’s. The assistant who served me was lovely, and said they didn’t need anymore books at present, as they have a lot. She did check with the manager to be sure. I thanked her and left. Just as I was about to get into my car, someone who I assume is the manager came outside. I asked her if they’re taking cds and dvd’s. She rudely replied”no books!” I told her I said cds, not books. She then rudely replied no cds either. I was only asking a question, and did not deserve to be spoken to in this manner. I have donated a lot of quality items to this store, so I am very disappointed. In my opinion the manager should not be working for a charitable organisation if she cannot be polite to the public. If she doesn’t like her job, then she should leave. Simple!”