Vinnies Kenmore

“So expensive. Why? I understand it is charity but looks like they are making a profit on things you can get for the SAME price at kmart or target. Why not buy new? Really disappointed.”

“The elderly lady who manages the place is rude and the prices are SO unacceptable. As someone who’s a low income earner this is one of the only places that I used to be able to comfortably afford, but not anymore…I can see why people steal smh. This is literally a charity, do better”

“The prices in this particular Vinnies are SO disappointing and ridiculous. I pop in every now and again when I have an appointment nearby but i'm truly not going to bother anymore. You guys need to have a discussion around pricing on the majority of your wares - homewares and clothing. Just because someone donated something 'nice' does not mean you should be selling it on for a similar price. $60 for an old Gorman jumper? $50 for a basic china vase that can be picked up at other op shops for $5.... no thanks”

“Very expensive lately. I was looking for workpants and they were priced at the same price as buying new from a department store like Kmart or Big W. Staff were not very friendly, they had decided to close earlier than the sign started and staff were very rude trying to get people to leave - one was ringing a bell and another actually turned to myself and another customer and said why don't you just leave. A little sign on the door saying they were closing early would have been friendlier. A real pity as I used to shop here quite a lot when I lived in the area and had always found it pleasant and decently priced.”

“Kenmore Vinnies is very well stocked in clothing and books both in terms of the quality (regularly see high end consumer brands on the racks for clothing and best sellers for books) as well as variety and quantity. The staff have always been helpful, friendly and ready to help. Additionally, I believe stock is regularly replaced at intervals with focuses on the particular season, as I rarely see the same item in between weeks, making each visit exciting. The only (very small) "negative" I would say is the common occurrence of a scattered pile of kids toys on the floor in the kid's toy section, which is honestly not so much a problem of the store as it is for the kids and their parents to care enough to put the toys back onto the shelf.”