Vinnies Madonna House

“Twice recently i have taken donations here and both times the blokes who were at the drop off area where rude. The first time they were busy because they had just opened but he still didnt have to be rude in his tone. And this second time i pulled up and i smiled and was friendly as i always am and he just said what in it (i had boxes) i explained and hes like "over there" he sat there watching me. And was very rude in his tone. I do not like their customer service. There is never any reason to be rude in such a way.”

“Carpark is just pure kaos - a fair warning it's often full and takes far too much maneuvering - prices are average / on the high side, the renovation is nice and all but just loses that op shop experience and is too 'corporate' not one that we visit often for those reasons.”

“NASTIEST AND RUDEST staff member. Firstly I walked into the wrong area because I’d never been there before and was yelled at by a lady “you can’t come in here”….. I apologised and then told her I’d never been there before and didn’t know where to go. Upon leaving I grabbed 2 large bags from my car I was donating, and handed them to an older man at the front who was loading donation bags! He snatched it off me and I said “be careful it’s heavy”! He quickly snapped at me and said “when you donate to a charity can you be a bit more thoughtful and not make the bags so heavy??? We’re all getting older here”!!!”.. I was shocked. I then when to my car to donate a smaller bag and asked him when to put it. He rudely said to me “just put it there” and stormed off!!! I couldn’t BELIEVE how rude he was especially because the clothes I was donating were BRAND NEW, TOP QUALITY dresses and shoes! Maybe say “Thankyou” next time you rude man! Kindness goes a long way! Aren’t you in the volunteer business?”

“Take yourself shopping at this location. Love the staff and if you need assistance they are your friends too.”

“Massive floor space that as a general rule is very nicely set out and has a great feel to it. Well lit and has decent space between sections. My one real complaint is that all sizing is lumped together, with plus sizes separate to 14-16 & below, so you need to give yourself time to go through everything. They have literally everything with ladieswear being the biggest stock, plenty of shoes & accessories. It's a really lovely space, well set out and worth a visit, just give yourself plenty of time . Parking onsite which is great”