Lifeline Shop Gladesville

“The shop staff are so incredibly rude the way they speak to people! I was browsing and overhead multiple rude and condescending remarks to people. They should re consider where they work or donate their time if that is how they speak and treat people”

“On two occasions now when donating great quality clothes, I was met with latent aggression which I believe was due to the misfortune of having encountering the same shop assistant. In the first instance when dropping off a large bag of colourful, great quality, freshly laundered and neatly folded women's clothes, the woman at the counter checked the bag in front of me. I can understand the reason for this. I was then told loudly and in a quite irritated voice, 'We don't accept children's clothes' and the bag was slid back across the counter to me. I told her that these were women's clothes and she checked again, before then asking me, 'have these been washed?'. No apology or acknowledgement of being rude or wrong whatsoever, she simply took the items into the back with annoyance. On another occasion, books were removed and I was loudly told 'We don't accept books' as they were slid across the counter at me to take back away with me. That's perfectly okay but the manner in which this was communicated is not. How was I supposed to know that? There is an assumption that all donations are an attempt to dump rubbish off on Lifeline Gladesvilles doorstep and it creates an uneasy feeling around donating items here. Next time I will donate to Lifeline Lane Cove.”

“Another *great* opshop find!! We felt comfy, the store was well laid out, displays clean & tidy. Staff were welcoming & tried to help us find a particular item. Yes, the prices are a little higher than the average, but truly , suicide prevention is worth the odd few dollars extra. The store promotes recycling ♻️ & is a sustainable option. We'll definitely be back. Absolutely awesome. Parking was a bit tricky, but we managed to find a spot close by.”

“Definitely not your usual charity op shop! Many new or near new items beautifully displayed and all for a great cause (suicide prevention). Homeware, furniture, clothing, books, toys, artwork, crafts and lots more.”

“We were alerted to this store by a very happy customer and we were so blessed to find everything she said about how fabulous it is, was true!! Light and bright. Attractively presented and thoughtfully layed out. Beautiful use of colour for displays. The splashes throughout of greenery such a welcoming touch. We loved the quirky and still practical usage of items such as drawers for shelves! Staff were all pleasant, encouraging and helpful. Thank you to the team for all their hard work. (Prices are on the higher side by comparison to other op shops we visit around Sydney.) IN ONE VISIT, WE BECAME REGULARS AND CAN'T WAIT TO GO BACK AGAIN AND AGAIN!”