The Salvation Army

“Went in about 5 mins ago to donate lots of high quality things that I simply can’t take with me to my new smaller unit. Was met with an exceedingly rude man who told me to take my stuff away. There are currently floods affecting northern NSW and surely a good quality blanket would keep someone in need warm? Definitely won’t be going back here. What a bad taste he left in my mouth. Many other reviews on here mention that guy, should have listened to the reviews and gone elsewhere… oh well.”

“Found this amazing second hand mirror! I really value the variety of products, but more importantly the continues fantastic work of the Salvation Army team! I always experience them with such an engagement and meaning of what they are doing - thank you so much 🙏”

“I was extremely disappointed by the service at my recent visit. All the staff I’ve encountered up to that point were so lovely and hard working. But this time a older man at the front was incredibly rude. Denied me entry because my child was eating in his pram. This has NEVER been an issue before and I’m a regular shopper. My child is content and contained in his pram which I think the staff have always appreciated. I paid for a larking spot out front when I could’ve parked elsewhere for free as I intended to shop for bulky items. So I could easily load them into the car. This particular staff member has multiple complaints against him. I appreciate in your location the rent is expensive so you need to sell a lot of items for more than other stores, but this man is seriously harming your efforts and reducing your sales by turning away regular shoppers and big spenders who simply won’t be returning, myself included. I was able to attend 6 other businesses following this and was never denied entry on the basis of my child eating in his pram. It’s simply not ok to discriminate against families this way who shop here for affordability and can’t afford childcare arrangements for a shopping visit and simply want their child to remain content and cause little disruption in an effort to be considerable to other shoppers. It was extremely upsetting given all the effort I went to with regards to manage my child, my travel and cost of parking. I don’t recommend families shop here anymore as it’s very hurtful being turned away by this horrible worker. The staff at Vinnies and Save Our Children are all much kinder. Salvos would do well to let this man go.”

“I’m one of the lucky few heading to New Zealand post Covid and I just got everything I needed from the salvation Army. Thank you very much”

“Good store. lots of variety. One guy behind the counter can be a bit rude if your donations aren't up to his standard. The other staff/volunteers seem very friendly and helpful, and at least show some gratitude for people's efforts.”