Vinnies Centres

“Absurd pricing - Used Target clothing priced close to the RRP! And don't get me started on the grumpy old woman going through donations as they were dropped off - the sign says that donations are "gratefully accepted" but someone has a stick up her bum!”

“I have always loved shopping at Vinnies Hampton and supporting my community. on the 19th August 2023, I was disturbed to the core when the person I believe was the store manager and a young lady who I believe was doing some sort of job training at this store were involved in racially profiling me, this lady left what she was doing… came followed all my moves while I was at the store, she even at one point asked one of the young ladies to keep watching and follow all my movements, I did browse and bought a few items then left the store however, this made me feel so uncomfortable. Being of a certain skin colour does not mean that you associate me with whatever thoughts you were entertaining in your mind. I would like to urge that you stop this behaviour as it does not represent your organisational values. This situation left me deeply trouble, just by mere thinking that a manager of a store can groom a young lady into thinking that people of colour are a certain way… what are you imprinting into their mind?! As someone who values the important work that Vinnies does for the community, I was disheartened to witness such behaviour within the organization. Racial profiling is unjust and goes against the core values of respect, inclusivity, and fairness that I believe Vinnies stands for. I believe that Vinnies has the potential to lead by example in promoting a respectful and inclusive environment for both clients and staff members. Enough is enough… I have been silent for a long time and it’s high time we are also treated like humans!”

“Bigger range of kitchenware than at other Op Shops and a lot of books but bookcases aren't labelled well, the books are all lumped in together, not divided into autobiography, fantasy, etc etc and area is quite dark. But husband picked up some old jeans, great for working on the car, while I picked up some random Snoopys (don't ask me why). The Salvos also have their own range of linen, towels, bedding, throws etc for sale at reasonable prices. Pop in for some bargains. Parking on Hampton Street but does get busy. 11.8 just in for browse and must say Vinnies really good at colour blocking.”

“Prices are absolutely ridiculous. Are you kidding me? You as an op shop pay nothing for these garments, no manufacturing cost, everything is donated. You’re one priority is looking after community, and here you are charging an arm and a leg for a jumper or jacket. Appalling behaviour. I rely on finding decent clothes in op shops as I can’t afford to buy brand new items, and you charge like a designer boutique. I even made a very reasonable offer on a jacket I really like and you refused. So much for helping the community. BEYOND disgusted & disappointed.”

“Vinnies Hampton generally provide a good service but I happened to be there recently and saw a lampshade that Ikea sell for $10 that was marked at $25 at Vinnies - and it even had a stain on it. I pointed it out to staff but they said that's the price. Maybe a little more care is needed with pricing.”