Vinnies Mitchell Warehouse

“ Or a centre for the public ”

“TERRIBLE AND DISGUSTING SERVICE, from the American girl that thinks she is above everyone. WAS SO SHOCKINGLY rude, I am honestly disgusted by her attitude towards me asking for a 'FAIR' price on the items, but was told "ABSOLUTELY NOT" THEN SHE CONTINUES BRAGGING about how much money other people spend there. After all my years of donating, supporting and buying off op shops, i have sadly come to a point where I'm questioning continuing. Its become a business and not a charity. I am just honestly so taken back by the rudeness and passive aggressive nature presented by this unprofessional employee. Thumbs down Vinnies 👎 you've lost another supporter....”

“Prices at this place are outrages, eg asking 95$ for a robot toy cause it is so called "vintage" when the toy was made in 2018. Or asking 70$ for a box set of a tv show when all other second hand places sell for 15$ or can buy brand new for 45$. So much for being a budget friendly store for those who are less fortunate 😡😡😡”

“This place is terrible for people on a budget. Almost all items are more expensive than buying new from Kmart (eg spoons are $12 for four at Vinnies opposed to $2.50 for four from Kmart). When this location was a Salvos I was able to afford all the essential items I needed for my family. Now I'm lucky finding one or two items that I can afford.”

“If you thought Dickson Vinnies prices were audacious, you haven't seen Mitchell Vinnies (see pictures and read the end of my review to see some specific prices)! Quite a few months ago, I had a friendly conversation with the manager (maybe it's changed, but at the time, it was Simeon), who was amiable, but unfortunately, very business-minded. I expressed frustration as a pensioner, now unable to afford the vast majority of items from an op shop. I then asked about the rationale behind pricing Kmart and Big W-branded items greater than their NEW price - and his reply was as follows: "Poorer folk can go shop at Big W or Kmart if they don't want to pay Vinnies prices". This is a really heartbreaking sentiment to hear from Vinnies. The beauty of op shops is that they serve the community in so many wonderful ways: - Raising funds for charity - Providing an opportunity for poor people to have something special; something that they otherwise would not get - Helping declutter - Community outreach with volunteer involvement - Contributing to a circular economy; a huge environmental plus. And it's really for shame that an op shop is encouraging me to go to a fast fashion retailer if I don't want to pay Vinnies' absurd prices. Op shops are the only opportunity that poorer people (such as myself) have to get something special, and when prices are gatekept at consistently upwards of $60 (see my photos), it's just very demoralising. Being forced to shop fast fashion out of necessity is wrong. The manager made the point that "it usually does sell for that price!" This is a business mindset, not a charity mindset. If you get something expensive in, you very-well *should* be selling it for less than it's worth. That's what an op shop is for. There is a balance between acquiring funds for charity programs, and blessing the poorer community with affordable, nice items, which are already second-hand. And Vinnies Mitchell has chosen the side that strips dignity away from those who need it most. I will be donating my goods to Anglicare from now on, and I will be making sure to snip any new tags off of items (so op shops don't up the prices for shoppers who don't care about new tags). And now, today's awful finds! 1. Random blue glasses for $25 and $35. 2. Semi-nice zipped-up coat for $80. 3. Typewriter for $110 (there was another for $80). 4. Motorcycle jacket for TWO HUNDRED AND FIFTY DOLLARS??? There were actually two of them for $250, and a few more for $200. Literally insane. 5. A not-particularly-special coat for $70. 6. A soft toy for $15. This was a recurring theme here - I didn't see a single soft toy for below $3. These aren't upmarket items; they're plushies. Someone who buys a soft toy from an op shop is buying it for their child, and is not about to resell it or anything. Overall, extremely-unimpressed with Mitchell Vinnies, and I pray that a healthy pricing balance is restored. (edited for typo)”